Terms & Conditions

Terms and Conditions of Business and Website Use

This website fpg.media (“the Site”) is owned and operated by Future-Proof Group Media Limited (“us”, “our” or “we”). Future-Proof Group Media is a limited liability company incorporated in England and Wales with company registration No. 14123148 and whose Registered Office is at 63 Bermondsey Street, London, SE1 3XF, United Kingdom. This document is only available in English.

By accessing the Site, registering for an event, or purchasing a Conference Delegate Pass (“Pass”), you agree to be bound by these terms. You must be at least 18 years of age to use the Site and enter into this Agreement.

ACCESS TO THE SITE
Access to the Site is provided on a temporary basis. We may suspend or withdraw the Site or portions of it without notice. We are not liable if the Site is unavailable. You are responsible for ensuring all users accessing the Site through your internet connection comply with these terms.

CONFERENCE PASS PURCHASE TERMS
You may purchase Passes through the Site. Orders are binding once payment is received. Prices are listed on the secure checkout page. Payments are processed securely via Stripe (www.stripe.com). We accept Visa, Mastercard, American Express, and other major cards.

SUBSTITUTIONS AND CANCELLATIONS
You may substitute an attendee by notifying us in writing. Cancellations for conference bookings must be made in writing:
- More than 30 days before the event: Full refund
- 14 to 30 days before: 50% refund
- Less than 14 days: No refund

Refunds will be issued to the original payment method. This policy does not apply to exhibition or media sales.

MARKETING
We may ask for your consent to send marketing materials about our events and publications. You may opt out at any time.

LIABILITY
We are not liable for personal property loss or damage at events. We may modify, postpone, or cancel an event without prior notice.

COMPLAINTS
We aim to resolve complaints promptly. Contact us at info@fpg.media and we will acknowledge your complaint within 48 hours.

CHANGES TO TERMS
These terms may be updated from time to time. The version in effect at the time of your order will apply unless updates are legally required.

YOUR RESPONSIBILITIES
You agree to:
- Provide accurate personal data and update it when necessary
- Ensure the card used for payment is authorised and has sufficient funds
- Keep your login credentials secure
- Avoid using the Site in a harmful or unlawful way
- Not copy or use our content without permission

SYSTEM REQUIREMENTS
You are responsible for having a working device, internet connection, and any software needed to access and use the Site.

MISUSE
We may suspend or terminate your access to the Site if you breach these terms. You may not re-register without our permission.

INDEMNITY
You agree to indemnify us against any claims arising from your breach of these terms.

ASSIGNMENT
You may not transfer your rights or obligations. We may assign or subcontract our responsibilities at any time.

GENERAL
We may withdraw events or content from the Site at any time. We are not liable for errors or any damages caused by your use of the Site. The Site is provided “as is” and we make no warranties. We are not responsible for external websites linked from the Site.

INTELLECTUAL PROPERTY
All Site content is owned or licensed by us. You may:
- Store temporary browser copies
- Print pages for your records
- Print these terms
- Use Site content for personal, non-commercial purposes only

You must not reproduce content for commercial use without permission.

DISCLAIMER
Your use of the Site is at your own risk. We are not liable for any damages, including system failure or virus exposure, resulting from your access to or use of the Site.

THIRD PARTY RIGHTS
This Agreement is only for you and us. No third party has any rights under it.

LAW AND JURISDICTION
This Agreement is governed by English law. Any disputes will be resolved in the English courts.

ACKNOWLEDGEMENT
By continuing to use the Site, you confirm that you accept these terms and our Privacy and Cookies Policy.

DISPUTE RESOLUTION
For unresolved disputes, the EU Online Dispute Resolution (ODR) platform is available at: http://ec.europa.eu/consumers/odr

Contact email: info@fpg.media